Privacy Policy

PRIVACY POLICY FOR GLASS & MORE, INC.
Effective Date: January 1, 2026

Glass & More, Inc. (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our websites, including https://www.glassandmoreinc.com/ and https://glassandmoreinc.followup.glass, as well as through our forms and services.

1. Information We Collect

We may collect personally identifiable information (PII), including:

Name

Email address

Phone number

Physical address

Project details and service requests

Payment and billing information (if applicable)

We may also collect non-personal information such as:

IP address

Browser and device data

Website usage data

Form submissions and uploaded content

Any information you provide related to your own customers or third parties may be considered Third-Party Client Information.

2. How We Use Information

We use collected information to:

Provide estimates, consultations, and glass services

Schedule measurements, installations, and appointments

Send reminders, updates, and service-related communications

Process payments and invoices (if applicable)

Improve our website functionality and customer experience

Communicate promotions or service offerings (where permitted)

Comply with legal obligations and enforce company policies

3. SMS & Mobile Messaging Privacy

If you opt in to receive SMS/text messages from Glass & More, Inc., we may collect your mobile number and interaction data for communication purposes, including appointment confirmations, reminders, service updates, and billing notifications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.

4. Data Security & Storage

Your information is stored on secure systems and servers located in the United States. We implement industry-standard safeguards to protect against unauthorized access, misuse, or disclosure.

However, no system is completely secure. By using our websites, you acknowledge and accept this risk.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers strictly for business operations (such as CRM systems, payment processors, hosting platforms, and communication tools), all under confidentiality obligations.

We may also disclose information:

If required by law or legal process

To protect our rights, property, or safety

In connection with a business transfer, merger, or sale

6. Cookies & Tracking

Our websites may use cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve performance.

You may disable cookies through your browser settings, though some features may not function properly.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. Certain data may be retained as required for legal or legitimate business purposes.

8. Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised effective date. Continued use of our websites constitutes acceptance of any changes.

9. Contact Us

Glass & More, Inc.
18860-I Woodfield Rd
Gaithersburg, MD 20879

📞 Phone: (301) 330-5724
📧 Email: [email protected]
🌐 Website: https://www.glassandmoreinc.com/

Link to Terms and Conditions: https://glassandmoreinc.followup.glass/terms-conditions